Easy Read for Healthcare & Social Care

Easy Read documents for Health and Social Care

Imagine that your staff are trying to communicate important Appointment Information to a patient, but they don't have an accessible version to-hand.

Or consider a pharmacist wanting to send a vulnerable customer home with a Medication Guide, but they only have a dauntingly-complex version written in a tiny font-size.

In these scenarios, clear, accessible communication supports your service users, but it's also a requirement.

Meet the Accessible Information Standard (AIS)

Many healthcare organisations, and especially those in the Public Sector, have a legal duty to provide accessible information for their service users.

For the NHS, this is enshrined in the Accessible Information Standard, or AIS.

How Claru helps Healthcare Organisations

Claru helps you to meet the requirements of the Accessible Information Standard and the Equality Act 2010 by giving your staff on-demand access to Easy Read.

Claru lets you create Easy Read versions in minutes, and at a fraction of the cost of commissioned Easy Read.

Developed in line with UKAAF principles, Claru fits the standards already familiar to NHS communications teams.

You can use Claru for :

• Patient Documents
  • Patient leaflets
  • Care Plans
  • Discharge summaries
• Wider Communications
  • Service user information
  • Pharmacy guides
  • Leaflets and brochures
  • Public Health Campaigns

Where the Document may contain personal data, simply upload a template or anonymised version, and add the personal details to the resulting version.

Practical ways to tailor your Claru document for Healthcare & Social Care

Claru gives you options to customise the output of your conversion. Here are our suggestions for how to customise your healthcare-related document, but feel free to experiment according to your specific scenario.

You can choose the relevant domain. For healthcare documents, choose Healthcare/Medical.

Choose the relevant audience, reading level, and document purpose, based on your expected use-case.

Select any people or roles mentioned in your document. For example a healthcare document may feature Doctor, Nurse, or Patient.

Finally, choose the NHS/Healthcare or Social Services organisation-type.

Confirm that the options shown are what you selected, and click convert. The AI converter uses a smart algorithm to align your document and its images with the chosen context, to give you the most relevant Easy Read document possible.

What we do

We help NHS teams and care teams make Easy Read documents.

Easy Read documents are easier to understand.

Why Easy Read matters in Healthcare

Your staff need to tell patients important information.

Sometimes patients get letters that are hard to read.

Easy Read makes information clear for everyone.

This helps patients understand their care.

The law says you must do this

The NHS must follow the Accessible Information Standard.

This is also called AIS.

The Equality Act 2010 also says you must make information accessible.

How Claru helps you

Claru makes Easy Read documents quickly.

You can create them in minutes.

It costs much less than paying someone to do it for you.

Claru follows UKAAF principles.

You can use Claru for :

• Patient leaflets
• Care Plans
• Letters about appointments
• Medicine guides
• Health information

How to make your Claru document right for Healthcare

Claru lets you choose options for your document. Here are our suggestions for healthcare documents.

You can choose what type of document it is. For healthcare documents, choose Healthcare/Medical.

Choose who will read it and how simple the language should be.

Choose the people in your document. Healthcare documents might have Doctor, Nurse, or Patient.

Choose your organisation type. Pick NHS/Healthcare or Social Services.

Check your choices are correct and click convert. Claru will make images and text that match your document type.