Easy Read for Local Government & Councils

Easy Read in Local Government

Imagine a resident trying to understand a Housing Letter filled with legal terms, or a Consultation Paper written in dense Policy Language.

Or a parent struggling to read a Leaflet about Local Services while their child is shouting and the dishwasher is beeping.

In these moments, clear, accessible communication helps your local community to access your services easily and conveniently.

Meeting Accessibility Regulations

Public bodies in the UK have a legal responsibility to make their information accessible to everyone.

This duty comes from the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

These laws require councils and public organisations to communicate in ways that people with disabilities, learning difficulties, or limited literacy can understand.

How Claru Helps Local Authorities

Claru helps local authorities, housing associations, and other public-sector teams meet these accessibility duties by providing on-demand access to Easy Read.

You can create Easy Read versions of your public documents on-demand and in minutes, all at a fraction of the cost of commissioned Easy Read.

Developed in line with UKAAF principles, Claru aligns with the accessibility standards already familiar to local government communications and digital teams.

You can use Claru for :

• Resident Communications
  • Housing and Tenancy Letters
  • Council-tax and Benefits Information
  • Consultation Documents and feedback forms
• Public Information
  • Local Service Leaflets
  • Community and Safety Campaigns
  • Accessibility Statements and Policy Summaries

Where documents contain personal data, you can upload an anonymised or template version, and add specific details after conversion.

Practical ways to tailor your Claru document for Local Government

Claru gives you options to customise the output of your conversion. Here are our suggestions for how to customise your local government document, but feel free to experiment according to your specific scenario.

You can choose the relevant domain. For local government documents, choose Legal/Government.

Choose the relevant audience, reading level, and document purpose, based on your expected use-case.

Select any people or roles mentioned in your document. For example a local government document may feature Council Staff.

Finally, choose the Local Council or Government Department organisation-type.

Confirm that the options shown are what you selected, and click convert. The AI converter uses a smart algorithm to align your document and its images with the chosen context, to give you the most relevant Easy Read document possible.

What we do

We help councils and local government make Easy Read documents.

Easy Read makes information easier to understand.

Why Easy Read matters for Councils

People in your community need to understand important information.

Sometimes council letters are hard to read.

They have lots of difficult words.

Easy Read makes information clear for everyone.

This helps people access your services.

The law says you must do this

Councils must follow the Equality Act 2010.

You must also follow the Public Sector Bodies Accessibility Regulations 2018.

These laws say you must make information accessible.

Easy Read helps you follow these laws.

How Claru helps you

Claru makes Easy Read documents quickly.

You can create them in minutes.

It costs much less than paying someone to do it for you.

Claru follows UKAAF principles.

You can use Claru for :

• Housing Letters
• Council-tax information
• Information about benefits
• Consultation documents
• Community information

How to make your Claru document right for Local Government

Claru lets you choose options for your document. Here are our suggestions for local government documents.

You can choose what type of document it is. For local government documents, choose Legal/Government.

Choose who will read it and how simple the language should be.

Choose the people in your document. Local government documents might have Council Staff.

Choose your organisation type. Pick Local Council or Government Department.

Check your choices are correct and click convert. Claru will make images and text that match your document type.